Refund Policy

Upped Events will only charge you for your product after the staff-member hands you your drink or item. If you were given the wrong item or want a refund for any other reason, please take this up with the staff-member or manager at the venue. Since Upped is not the owner, operator, or manager of the staff-member who served the item, we can’t directly process refunds for them.

But, if you have problems with the Upped platform, please let us know at We promise we’ll write back!


Mark Kozlowski, CEO of Upped