Upped Events

Upped does not currently offer its platform for free — that said, the cost of using Upped for ticketed events is close to zero (because Upped considers attendee-paid ticketing fees to be fair payment for using its software). For events not using ticketing, Upped's Mobile Payment capabilities alone have been shown to increase ‘average spend per attendee' at an event by >50% over time.

Yes! Just reach out to Upped for a Demo and our Customer Success manager will be happy to give you a tour. For additional Demo/Trial options, just speak to us and we will see what we can do insofar as light implementation of Upped at your event.

Yes! Attendees can buy multiple tickets in a single transaction, unless the event owner specifies a per person limit on ticket purchases. Tickets can also easily be transferred from one account to another, so — if you need to buy for a friend — the process is quick and painless.

Upped's Mobile Payments use proprietary technology to process attendee payments with zero contact or effort. In <10 seconds, attendees can make purchases from vendors right through Upped's mobile app. The attendee enters their payment information, and transactions are processed securely with confirmation from staff members at the event.

For event owners, Upped's contactless payments provide 1) perfect payments across vendors and 2) a way to personalize an event for attendees at the menu-item level. Using these two capabilities, Upped is able to give attendees what they want from the menu at a discount while making event owners more money in the process — everyone wins! By giving customers what they want, the event owner learns invaluable information about their event.

For attendees, Upped's Mobile Payments represent a long-needed alternative to ‘the good old days' when we would just lose our cash/credit on the ground at a festival. No more! We all have a phone, and Upped's app doesn't just give us event info, it keeps receipts for all of our purchases and gives us personalized discounts on things we like. Cool right? Whether you are pre-purchasing value to Upped's app before an event, buying something from a vendor at an event, or getting refunded for something after an event — Upped makes it easier.

Don't worry! Upped's payments are processed securely through a third party payment gateway used by companies around the world. We strive to provide peace of mind that your payments are completely secured.

You can add team members to your organization to help plan and run your events through the organization drop down in the top right hand corner of the Upped Events web portal. Once you've opened the organization drop down, simply navigate to the ‘My Organization' page where you will be able to invite team members to join your organization before managing their access levels and roles.

Your billing information can be updated at any time in the portal's account drop-down, found in the top right hand corner of the portal. You'll be able to view and update your billing information and preferred payment methods under the ‘Billing & Payment Info' tab.

You can change the password for your account at any time by heading to the drop-down in the top right corner of the web portal and selecting “Account Settings”.

You can make your account more secure by activating two-step authentication. By activating two-step authentication, you'll be prompted to enter a security code sent to your phone or email (further preventing unauthorized account access). Two-step authentication can be activated in the top right corner of the portal under ‘Account Settings'.

Simply navigate to www.uppedevents.com, click on "Sign In", and then click the "Forgot Password" link. You will be prompted for your email address, and if it matches with your account then Upped will send a "Password Reset" link to your email.

If you still need access to your account, please contact your Upped account rep and they will sort out the issue right away.

Upped's optimization engine meaningfully increases spend at your events. Automatically segmenting event attendees based on past-and-current data, Upped analyzes real-time data and executes marketing campaigns that result in an increased average attendee spend of more than 50% (sometimes right away, sometimes over time). By giving attendees discounts on the products they love, they are happier and purchase more. By utilizing Upped's <10 second transaction time, lines are a thing of the past and people can move about freely and safely.

Payment processing is Upped's core focus. We created the software infrastructure needed to customize automated payments to event stakeholders (like vendors and staff) at any time before, during, or after an event. Our software stays flexible to your payment needs to save you critical time. With flexible settings to help you highly customize and automate previously tedious (yet critical) tasks.