Refund Policy

Upped Events will only charge you for your product after the staff-member hands you your drink or item. If you were given the wrong item or want a refund for any other reason, please take this up with the staff-member or manager at the venue. Since Upped is not the owner, operator, or manager of the staff-member who served the item, we can’t directly process refunds for them.

But, if you have problems with the Upped platform, please let us know at support@uppedevents.com. We promise we’ll write back!

Cheers,

Mark Kozlowski, CEO of Upped

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