Detailed receipts and refund capabilities on all transactions/interactions
Entry
Contactless entry eliminates lines and helps keep attendees and event staff safe
Multiple entry options include Upped’s app (QR, NFC proximity), printed (QR, list), and self-service (via tablet)
Stagger attendee entry using virtual queuing and real-time push notifications
Use location tracking and geo-locations/zones to load-balance between entrances
CRM
Partner Management
Shops
CRM
Upped’s lite CRM records every attendee, Partner, or entity that interacts with your event providing easy segmentation, marketing, and analytics capabilities to maximize your insight
Manually group contacts in Upped’s CRM or utilize Upped’s auto-segmentation features, auto-tagging certain groups of users for your review (e.g., attendees who spent >$25)
View all information on contacts (e.g., demographics, past purchases, past events, past contracts (Event Partners), past shifts (staff members), and much more)
Generate custom analytics on any group of contacts, receiving alerts based on time/data triggers
Partner Management
One location to add/manage all event partners (e.g., vendors, speakers, sponsors, contractors)
Invite/approve new partners to your event, presenting them with booth offerings as well as a smart contract with rates/payout times
Establish onboarding questions/tasks that each Partner must accomplish ahead of the event (e.g., bank information, speaking topics, social links, etc)
Assign internal staff/team members responsibilities for different partner groups
View analytics on Partner progress, engagement, and feedback
Shops
Add “sales” capabilities to any Event Partner, enabling them to create menus, sections, and time/price changes for a product/experience/service
Web portal access provides automated reach-out/contracting processes as well as a real-time view of all vendor, ticket, or wallet purchases
Create custom payment terms, revenue splits, and automated invoice/billing settings, including organizing multiple “Shops” under one entity (with linked financials)
Control nutritional/allergy information, inventory levels, restocking procedures, menu/price changes, and customizable analytics
Marketing & Segmentation
Engagement
Analytics
Marketing & Segmentation
Utilize Upped’s Custom Journey Builder to send unlimited email sequences to specific groups before, during, or after the event – right from Upped’s CRM or your own list of contacts
Use one of Upped’s existing email templates, create your own, or upload a template into Upped’s system to ensure that your message is received as intended
Browse templated marketing materials for email campaigns, social media posts, or other marketing activities (e.g., flyers, signs, menus, etc)
View detailed analytics on email campaigns, including read receipts, click metrics, and associated demographic information related to the communication’s audience
Engagement
Create push notification or SMS messages that will be delivered to specific groups of app users based upon time, data, or activity triggers (e.g., attendee entered event)
Put messages, surveys, discounts, coupon codes, or promotions in engagement messages
Choose from a variety of pre-created message and discount formats
View real-time analytics on engagement uptake, including assistive demographic/spend/activity information that adds context to attendee decision
Analytics
Understand more about every aspect of your event: where people came from, what they bought, what activities they enjoyed the most – there’s no limit with Upped
Choose from pre-made graphs, charts, tables, and reports that offer unparalleled insight into your event
Create your own visual representations with ZERO code (or ask Upped to create them for you), or view auto-generated reports and graphs that Upped’s AI recommends
Upload external data associated with your event – Upped will automatically combine it into the analysis of your event
Staff Management
Roles & Permissions
Resolution Center
Staff Management
Source, onboard, approve, contract, and payout staff in one connected interface
Set shifts personally or let staff sign up for shifts, with complete control over each staff member’s roles & permissions (e.g., ID checking, Bartending, Security, etc)
Manage all position types and settings, including tipping protocols, compensation types, and payout times
Facilitate communication between staff, vendors, and other event personnel using in-app push notification messages
“Repeat” staff reach-out and shift creation from last year’s event, saving time and frustration
Roles & Permissions
Grant specific powers to any event staff member, manager, partner, sponsor, or team member
Add pre-set permissions (ID checker, Ticket scanner, etc) or define your own
Change roles/permissions on the fly before/during/after the event, keeping a complete log of any changes
Create “approval-checks” that must be satisfied before an action is carried out (e.g., permissions to give a refund until a manager approves it)
“Repeat” staff reach-out and shift creation from last year’s event, saving time and frustration
Resolution Center
Collect, automate responses to, or manually respond to any feedback/disputes from your event
One location to view incoming feedback or disputes organized by Event Partner, including the ability to communicate directly with them via push notifications or email
See attendee or staff-identified emergencies in real-time, including the location of such emergencies
View feedback/disputes within the context of history, accessing past event information on any Event Partner in question
Seat Management
Mapping
Scheduling
Seat Management
Control the process of seat/section/campsite selection with an iron fist, uploading your event map or creating your own within Upped
Allow attendees and vendors alike to select spaces, either during the ticket purchase process or while contracting/onboarding Event Partners
Utilize dynamic pricing to maximize ticket purchases and profit margins
Mapping
Interactive public event map helps attendees and event staff alike stay organized and interact with Event Partners and other points of interest
Private mapping layer enables exciting functionality (zone access for different ticket types, zone coverage for staff, proximity marketing, safety warnings, and more)
Pre/Post-event map changes assist with staff trainings, cleanup, or opening/closing activities
Helpful features for attendees (“Find my Friend”) and staff alike (GPS navigation to event crises, creation of notification-tied “problem pins”)
Scheduling
Establish an event’s public sessions, keeping attendees and Event Partners alike informed of the event’s agenda
Create internal scheduled sessions to organize staff and other Event Partners with greater precision (e.g., payment pick-up or pre-event trainings)
Enable attendees to create a personal agenda, inviting fellow attendees and receiving reminders/walking directions to ensure maximum participation in event sessions
Update event sessions in real-time, updating relevant event stakeholders with general or personalized push notification messages
Branding & Design
Branding & Design
Control the look and feel of your event, managing everything from how tickets are sold to what attendees see in Upped’s mobile app (e.g., colors, logos, other pictures)
Orchestrate sponsorship ads using time triggers, view/click-based triggers, or manually
Should you desire a custom Event Website, use Upped’s Event Website Builder to select from among a number of time-tested themes and aesthetics
View real-time analytics related to user dwell-times, sponsor engagement, and more
Ticketing
Mobile Payment
Ticketing
Sell tickets through your website, Upped’s app, or a new site
Sell unlimited ticket types that tie to the same inventory (free also)
Schedule ticket price changes using time/inventory/data triggers
Let customers buy wallet value or add-ons with ticketsin any ticket purchase, as well as discounts, location-access, entry times, and more
Contactless check-in (location/bump/staff-approved), as well as staggered entry/virtual queueing to cut crowds and increase safety
Mobile Payment
Contactless app-based payments for products, services, or experiences
Multiple transaction formats (pick-up, to your seat, ad-hoc, more)
Activate/utilize event & vendor discounts, coupon codes, and promotions
Detailed receipts and refund capabilities on all transactions/interactions.
Entry
CRM
Entry
Contactless entry eliminates lines and helps keep attendees and event staff safe
Multiple entry options include Upped’s app (QR, NFC proximity), printed (QR, list), and self-service (via tablet)
Stagger attendee entry using virtual queuing and real-time push notifications
Use location tracking and geo-locations/zones to load-balance between entrances
CRM
Upped’s lite CRM records every attendee, Partner, or entity that interacts with your event providing easy segmentation, marketing, and analytics capabilities to maximize Event Owner insight
Manually group contacts in Upped’s CRM or utilize Upped’s auto-segmentation features, auto-tagging certain groups of users for your review (e.g., attendees who spent >$25)
View all information on contacts (e.g., demographics, past purchases, past events, past contracts (Event Partners), past shifts (staff members), and much more)
Generate custom analytics on any group of contacts, receiving alerts based on time/data triggers
Partner Management
Shops
Partner Management
One location to add/manage all event partners (e.g., vendors, speakers, sponsors, contractors)
Invite/approve new partners to your event, presenting them with booth offerings as well as a smart contract with rates/payout times
Establish onboarding questions/tasks that each Partner must accomplish ahead of the event (e.g., bank information, speaking topics, social links, etc)
Assign internal staff/team members responsibilities for different partner groups
View analytics on Partner progress, engagement, and feedback
Shops
Add “sales” capabilities to any Event Partner, enabling them to create menus, sections, and time/price changes for a product/experience/service
Web portal access provides automated reach-out/contracting processes as well as a real-time view of all vendor, ticket, or wallet purchases
Create custom payment terms, revenue splits, and automated invoice/billing settings, including organizing multiple “Shops” under one entity (with linked financials)
Control nutritional/allergy information, inventory levels, restocking procedures, menu/price changes, and customizable analytics
Marketing & Segmentation
Engagement
Marketing & Segmentation
Utilize Upped’s Custom Journey Builder to send unlimited email sequences to specific groups before, during, or after the event – right from Upped’s CRM or your own list of contacts
Use one of Upped’s existing email templates, create your own, or upload a template into Upped’s system to ensure that your message is received as intended
Browse templated marketing materials for email campaigns, social media posts, or other marketing activities (e.g., flyers, signs, menus, etc)
View detailed analytics on email campaigns, including read receipts, click metrics, and associated demographic information related to the communication’s audience
Engagement
Create push notification or SMS messages that will be delivered to specific groups of app users based upon time, data, or activity triggers (e.g., attendee entered event)
Put messages, surveys, discounts, coupon codes, or promotions in engagement messages
Choose from a variety of pre-created message and discount formats – Upped is here to help
View real-time analytics on engagement uptake, including assistive demographic/spend/activity information that adds context to attendee decision
Analytics
Staff Management
Analytics
Understand more about every aspect of your event: where people came from, what they bought, what activities they enjoyed the most – there’s no limit with Upped
Choose from pre-made graphs, charts, tables, and reports that offer unparalleled insight into your event
Create your own visual representations with ZERO code (or ask Upped to create them for you), or view auto-generated reports and graphs that Upped’s AI recommends
Upload external data associated with your event – Upped will automatically combine it into the analysis of your event.
Staff Management
Source, onboard, approve, contract, and payout staff in one connected interface.
Set shifts personally or let staff sign up for shifts, with complete control over each staff member’s roles & permissions (e.g., ID checking, Bartending, Security, etc).
Manage all position types and settings, including tipping protocols, compensation types, and payout times.
Facilitate communication between staff, vendors, and other event personnel using in-app push notification messages.
“Repeat” staff reach-out and shift creation from last year’s event, saving time and frustration.
Roles & Permissions
Resolution Center
Roles & Permissions
Grant specific powers to any event staff member, manager, partner, sponsor, or team member
Add pre-set permissions (ID checker, Ticket scanner, etc) or define your own
Change roles/permissions on the fly before/during/after the event, keeping a complete log of any changes
Create “approval-checks” that must be satisfied before an action is carried out (e.g., permissions to give a refund until a manager approves it)
“Repeat” staff reach-out and shift creation from last year’s event, saving time and frustration.
Resolution Center
Collect, automate responses to, or manually respond to any feedback/disputes from your event
One location to view incoming feedback or disputes organized by Event Partner, including the ability to communicate directly with them via push notifications or email
See attendee or staff-identified emergencies in real-time, including the location of such emergencies
View feedback/disputes within the context of history, accessing past event information on any Event Partner in question
text-align: center;
Seat Management
Mapping
Seat Management
Control the process of seat/section/campsite selection with an iron fist, uploading your event map or creating your own within Upped
Allow attendees and vendors alike to select spaces, either during the ticket purchase process or while contracting/onboarding Event Partners
Utilize dynamic pricing to maximize ticket purchases and profit margins
Mapping
Interactive public event map helps attendees and event staff alike stay organized and interact with Event Partners and other points of interest
Private mapping layer enables exciting functionality (zone access for different ticket types, zone coverage for staff, proximity marketing, safety warnings, and more)
Pre/Post-event map changes assist with staff trainings, cleanup, or opening/closing activities
Helpful features for attendees (“Find my Friend”) and staff alike (GPS navigation to event crises, creation of notification-tied “problem pins”)
Scheduling
Branding & Design
Scheduling
Establish an event’s public sessions, keeping attendees and Event Partners alike informed of the event’s agenda
Create internal scheduled sessions to organize staff and other Event Partners with greater precision (e.g., payment pick-up or pre-event trainings)
Enable attendees to create a personal agenda, inviting fellow attendees and receiving reminders/walking directions to ensure maximum participation in event sessions
Update event sessions in real-time, updating relevant event stakeholders with general or personalized push notification messages
text-align: center;
Branding & Design
Control the look and feel of your event, managing everything from how tickets are sold to what attendees see in Upped’s mobile app (e.g., colors, logos, other pictures)
Orchestrate sponsorship ads using time triggers, view/click-based triggers, or manually
Should you desire a custom Event Website, use Upped’s Event Website Builder to select from among a number of time-tested themes and aesthetics
View real-time analytics related to user dwell-times, sponsor engagement, and more
Ticketing
Mobile Payment
Ticketing
Sell tickets through your website, Upped’s app, or a new site
Sell unlimited ticket types that tie to the same inventory (free also)
Schedule ticket price changes using time/inventory/data triggers
Let customers buy wallet value or add-ons with ticketsin any ticket purchase, as well as discounts, location-access, entry times, and more
Contactless check-in (location/bump/staff-approved), as well as staggered entry/virtual queueing to cut crowds and increase safety
Mobile Payment
Contactless app-based payments for products, services, or experiences
Multiple transaction formats (pick-up, to your seat, ad-hoc, more)
Activate/utilize event & vendor discounts, coupon codes, and promotions
Detailed receipts and refund capabilities on all transactions/interactions.
Entry
CRM
Entry
Contactless entry eliminates lines and helps keep attendees and event staff safe
Multiple entry options include Upped’s app (QR, NFC proximity), printed (QR, list), and self-service (via tablet)
Stagger attendee entry using virtual queuing and real-time push notifications
Use location tracking and geo-locations/zones to load-balance between entrances
CRM
Upped’s lite CRM records every attendee, Partner, or entity that interacts with your event providing easy segmentation, marketing, and analytics capabilities to maximize Event Owner insight
Manually group contacts in Upped’s CRM or utilize Upped’s auto-segmentation features, auto-tagging certain groups of users for your review (e.g., attendees who spent >$25)
View all information on contacts (e.g., demographics, past purchases, past events, past contracts (Event Partners), past shifts (staff members), and much more)
Generate custom analytics on any group of contacts, receiving alerts based on time/data triggers
Partner Management
Shops
Partner Management
One location to add/manage all event partners (e.g., vendors, speakers, sponsors, contractors)
Invite/approve new partners to your event, presenting them with booth offerings as well as a smart contract with rates/payout times
Establish onboarding questions/tasks that each Partner must accomplish ahead of the event (e.g., bank information, speaking topics, social links, etc)
Assign internal staff/team members responsibilities for different partner groups
View analytics on Partner progress, engagement, and feedback
Shops
Add “sales” capabilities to any Event Partner, enabling them to create menus, sections, and time/price changes for a product/experience/service
Web portal access provides automated reach-out/contracting processes as well as a real-time view of all vendor, ticket, or wallet purchases
Create custom payment terms, revenue splits, and automated invoice/billing settings, including organizing multiple “Shops” under one entity (with linked financials)
Control nutritional/allergy information, inventory levels, restocking procedures, menu/price changes, and customizable analytics
Marketing & Segmentation
Engagement
Marketing & Segmentation
Utilize Upped’s Custom Journey Builder to send unlimited email sequences to specific groups before, during, or after the event – right from Upped’s CRM or your own list of contacts
Use one of Upped’s existing email templates, create your own, or upload a template into Upped’s system to ensure that your message is received as intended
Browse templated marketing materials for email campaigns, social media posts, or other marketing activities (e.g., flyers, signs, menus, etc)
View detailed analytics on email campaigns, including read receipts, click metrics, and associated demographic information related to the communication’s audience
Engagement
Create push notification or SMS messages that will be delivered to specific groups of app users based upon time, data, or activity triggers (e.g., attendee entered event)
Put messages, surveys, discounts, coupon codes, or promotions in engagement messages
Choose from a variety of pre-created message and discount formats – Upped is here to help
View real-time analytics on engagement uptake, including assistive demographic/spend/activity information that adds context to attendee decision
Analytics
Staff Management
Analytics
Understand more about every aspect of your event: where people came from, what they bought, what activities they enjoyed the most – there’s no limit with Upped
Choose from pre-made graphs, charts, tables, and reports that offer unparalleled insight into your event
Create your own visual representations with ZERO code (or ask Upped to create them for you), or view auto-generated reports and graphs that Upped’s AI recommends
Upload external data associated with your event – Upped will automatically combine it into the analysis of your event.
Staff Management
Source, onboard, approve, contract, and payout staff in one connected interface.
Set shifts personally or let staff sign up for shifts, with complete control over each staff member’s roles & permissions (e.g., ID checking, Bartending, Security, etc).
Manage all position types and settings, including tipping protocols, compensation types, and payout times.
Facilitate communication between staff, vendors, and other event personnel using in-app push notification messages.
“Repeat” staff reach-out and shift creation from last year’s event, saving time and frustration.
Roles & Permissions
Resolution Center
Roles & Permissions
Grant specific powers to any event staff member, manager, partner, sponsor, or team member
Add pre-set permissions (ID checker, Ticket scanner, etc) or define your own
Change roles/permissions on the fly before/during/after the event, keeping a complete log of any changes
Create “approval-checks” that must be satisfied before an action is carried out (e.g., permissions to give a refund until a manager approves it)
“Repeat” staff reach-out and shift creation from last year’s event, saving time and frustration.
Resolution Center
Collect, automate responses to, or manually respond to any feedback/disputes from your event
One location to view incoming feedback or disputes organized by Event Partner, including the ability to communicate directly with them via push notifications or email
See attendee or staff-identified emergencies in real-time, including the location of such emergencies
View feedback/disputes within the context of history, accessing past event information on any Event Partner in question
Seat Management
Mapping
Seat Management
Control the process of seat/section/campsite selection with an iron fist, uploading your event map or creating your own within Upped
Allow attendees and vendors alike to select spaces, either during the ticket purchase process or while contracting/onboarding Event Partners
Utilize dynamic pricing to maximize ticket purchases and profit margins
Mapping
Interactive public event map helps attendees and event staff alike stay organized and interact with Event Partners and other points of interest
Private mapping layer enables exciting functionality (zone access for different ticket types, zone coverage for staff, proximity marketing, safety warnings, and more)
Pre/Post-event map changes assist with staff trainings, cleanup, or opening/closing activities
Helpful features for attendees (“Find my Friend”) and staff alike (GPS navigation to event crises, creation of notification-tied “problem pins”)
Scheduling
Branding & Design
Scheduling
Establish an event’s public sessions, keeping attendees and Event Partners alike informed of the event’s agenda
Create internal scheduled sessions to organize staff and other Event Partners with greater precision (e.g., payment pick-up or pre-event trainings)
Enable attendees to create a personal agenda, inviting fellow attendees and receiving reminders/walking directions to ensure maximum participation in event sessions
Update event sessions in real-time, updating relevant event stakeholders with general or personalized push notification messages
Branding & Design
Control the look and feel of your event, managing everything from how tickets are sold to what attendees see in Upped’s mobile app (e.g., colors, logos, other pictures)
Orchestrate sponsorship ads using time triggers, view/click-based triggers, or manually
Should you desire a custom Event Website, use Upped’s Event Website Builder to select from among a number of time-tested themes and aesthetics
View real-time analytics related to user dwell-times, sponsor engagement, and more